customer service

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Fire Safety Leader Extinguishes Customer Service Woes with Sabio’s AI-Powered Analysis Solution

SOUTHAMPTON, UK. February 5th, 2025 – Churches Fire & Security, the UK’s only fully integrated fire safety company, has successfully transformed its customer service operations through an innovative AI-powered analysis programme, revealing insights about customer behaviour and creating significant opportunities for automation.  The company, which provides comprehensive fire protection and security services nationwide, partnered with […]

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Welch The Florist Receives ‘Highly Commended’ Recognition at Family Business Awards

NOTTINGHAM, UK. 8th October, 2024 – Welch the florist, a fifth-generation family business from Nottingham, has been awarded ‘Highly Commended’ in the customer excellence category at the 2024 Midlands Family Business Awards, held at Athena in Leicester. The Family Business Awards are celebrating 12 years of recognising exceptional family businesses across the UK and put

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