LONDON, UK. February 9th, 2026 – Leading employee survey and 360 feedback technology provider People Insight has announced a major upgrade to their employee experience software’s action planning functionality.
The upgrade will strengthen their Smarter action approach and use Prism, their signature AI, to support organisations to take the correct action following employee feedback.
The enhanced action planning experience helps managers move from survey results to next steps with greater speed and confidence. Key capabilities include:
- Personalised actions from Prism based on survey results and organisational priorities
- Actions grounded in comments, trends and benchmarks, not guesswork
- The ability to chat with Prism to refine and improve actions until they work for the user
- Support to improve the quality of user-written actions
- Timely nudges to help maintain momentum over time
The upgrade is also designed to give HR and People leaders greater visibility and confidence that action is actually happening consistently across an organisation.
The announcement comes as People Insight’s latest global benchmark data shows that only 53% of employees believe action will be taken following a survey.
Commenting on the launch, Tom Debenham, Managing Director at People Insight, said: “Employee surveys are now commonplace, yet too many organisations still struggle to turn insight into meaningful change. Feedback is gathered, results are sometimes shared, but momentum inevitably stalls. For employees, this pattern erodes trust and belief in the process. This credibility gap represents one of the biggest risks to employee experience in 2026.
“Organisations have got much better at listening to employees, but listening without action can seriously damage trust. This upgrade is about helping managers turn insight into meaningful action, faster and with more confidence.”
For more information, visit www.peopleinsight.co.uk.
ENDS