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The UK's no.1 supplier of touch screen kiosks continues to ride the crest of a wave thanks in no small part to the ongoing success of their XEN kiosk range.
Protouchs XEN series are all designed with a multi-function plate to add greater flexibility in upgrading the function of the kiosk, allowing you to stock several kiosks in advance of orders with the comfort of knowing that they can be easily tailored to your customers requirements at a later date.

With greater flexibility in kiosk production, build time is faster for all parties which in effect will get the kiosk into the market quicker. Once in use a kiosk can be modified further at any time simply by removing the multi-function plate and replacing it with a new version.

Self service multi-functional kiosks are proven to be the best way to achieve ROI. By combining multiple functions in one kiosk - such as product finder kiosks with payment, ordering or home delivery - they help companies streamline operations, increase foot traffic, educate customers and explore new revenue streams. There are numerous benefits associated with XEN kiosks, namely cost-saving, heightened efficiency and increased revenue.

• Fewer kiosks are required and, therefore, equipment purchases, installation and maintenance costs are reduced.
• Many staff functions can be automated, allowing them to dedicate more time towards customers who can, therefore, shop with greater ease and convenience.
• Adding revenue-generating applications to otherwise static kiosks can boost sales. For example: gift card purchase, special offers, digital signage and payment options on a product finder kiosk can generate sales.

The multi-award winning XEN X5 kiosks continue to act as flagbearers for the series, as demonstrated by their success with Kiddicare, who enhanced in-store service levels and increased customer spend with self service order and payment kiosks that have since won two EPoS retail technology awards.

Its free-standing slim design fits easily into any in-door spot where it can work alongside staff to improve profitability and add convenience to customer experience, emphasised by the fantastic results at Kiddicare where 'customers are spending four times more at the kiosks than they are at the tills', according to Kiddicare partner Scott Weavers-Wright.

The key benefits of the XEN X5 kiosk range include:

• Offering customers a total self service solution where they can browse, purchase and arrange collection and delivery of products.
• Creating a faster, simpler sales process that can manage more customers and, in effect, improve shopping experience.
• Freeing employees to focus on serving customers.

In recent weeks, XEN X5 kiosks kitted out with touch screen, chip and pin, receipt printer and full body laminate have been engaging customers in Arsenal's Armoury merchandise store, enabling supporters to buy a stone at Armoury Square which is the new Arsenal landmark that pays tribute to the club's greatest players.

Meanwhile, gym-goers at Valley Leisure gymnasiums will have noticed XEN X5 kiosks complete with keyboards, offering up-to-date information and allowing them to book their own classes and process gym membership applications by linking to the Valley Leisure website. Valley Leisure is already making plans to update the kiosks further with payment functionality during a second phase rollout to enable users to pay for classes at the kiosk, rather than online.

Elsewhere, staff at npower's bustling Birmingham offices are benefitting from the new XEN X5 Flexi-Desk booking system kiosk which will enable staff to reserve temporary desk space. The Flexi-Desk will benefit 8,000 employees that need a ready-to-work-at desk over flexible hours and after the successful trial, these self service kiosks will be rolled out to further npower offices.

For more information please contact: Amanda Wallace, Protouch's Marketing manager at a.wallace@protouch.co.uk

Notes for Editors
The Retail System Awards 2009 saw Protouch win the Best Use of Technology in the Hospitality and Leisure Award for the Xen X5 kiosks which produced business growth for Cineworlds Unlimited Film Programme.

About Protouch
At Protouch, were all about touch screens; every piece of hardware we sell or rent has one. In fact were touch screen people pure and simple. We roll out touch screen kiosks, monitors & PCs, EPoS systems and large format digital signage across all industries and each one can be specially made to a brief. We think it's this dedication thats made us the no.1 supplier of touch screens and kiosks in the UK, because we don't just sell, we evolve.

Every product and service we offer is there to provide our customers and the industry with the right solution at the right time. We can do everything from in store payment, ordering, product look up, receipt / ticket printing, RFID, Bluetooth, branding and much more.

Our products have optimised the sales and services of clients such as Specsavers, Sports World, Ikea and Kiddicare and currently we are trialling kiosks for several other high profile companies which will lead to further substantial roll outs.

In the last year we have won three EPoS awards for our revolutionary in store kiosk solutions; we have been awarded ISO 9001 certification in recognition of our high standard of Quality Management Systems and have relocated our manufacturing site and offices to a purpose built 22 000ft facility in Camberley, Surrey.