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UK Motorists – Half of UK's Drivers Feel Overcharged by Garages

Posted 18th February 2010.

The results from the study by Motor Codes, who provide consumer codes for vehicle owners, revealed that 14 million UK car insurance customers feel short-changed, while a quarter of all drivers believe they have been overcharged in the region of £51 – £150.

Perhaps even more worrying is the 5% minority of drivers who consider their garages to have duped them out of over £300 in charges a staggering thought when you consider that the cost of a UK car insurance policy is sometimes less than this amount put together.

Chris Mason, director of Motor Codes, commented: "Despite there being many very good UK garages, the public’s bad experiences with some has brought about a lack of trust.

"The service and repair sector historically has a bad reputation when it comes to cost."

It is a growing concern for UK motorists, particularly with the vast majority of Britons having to tighten their belts financially by looking to keep costs to a minimum. However, with garages in a supply and demand business it is difficult to regulate prices to an acceptable rate.

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