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Capita’s Assisted Customers Conversations (ACC) is a revolutionary service that is powered by Xdroid’s dual system Speech Analytics for its ope...
VIVID manages approximately 32,000 homes and has around 72,000 customers – a mixture of tenants, lease holders, and garage renters. Initially co...
Few companies have experienced the growth rate enjoyed by CM.com over the past 18 months, with the company earlier this year achieving the covet...
Irish company Webio, a leader in Conversational AI in the credit, collections, and payments industry, has announced a €500k investment from Fin...
Martin Newman, widely known as The Consumer Champion, has put his 38 years of experience in consumer-facing businesses into his new book; 'The P...
New course offers Critical Training Organizations Need to Upskill Their Workforce and Gain an Edge in the New Normal
LONDON, England To acceler...
LONDON, UK, 17 December 2020, the leading telecoms analyst firm Omnisperience argues that a failure to innovate experience, combined with ineff...
DPDK is pleased to announce the appointment of Bill Marks as the agency’s new Chief Technology Officer, starting November first. Bill wi...
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