Secura Management Ltd has become a Which? Trusted Trader after successfully proving it meets all the requirements set by the consumer champion organisation.
Launched in 2013 by Which?, the scheme aims to help restore public confidence after research revealed only three in 10 consumers expected traders to act in their best interests.
The scheme works by helping consumers make informed choices when looking to find the best traders in their area, whilst assisting organisation differentiate themselves from the competition.
Martin Mann, managing director for Secura Management Ltd states: “Achieving Which? Trusted Trader status is an endorsement of our services and products. Our business is built on delivering excellent customer service and developing products using the latest technology innovation.”
Before becoming a Which? Trusted Trader, businesses must pass a rigorous and independent assessment process that includes a face-to-face evaluation by a Trading Standards representative. Customer feedback and references are also obtained.
Which? Trusted Traders also partnered with Ombudsman Services so that consumers and businesses are able to settle any significant disputes that may arise.
Secura Management Ltd is now able to promote their endorsement across its brands, using the Which? Trusted Traders logo on all its vehicles and marketing literature. The Which? Trusts Trader status can also be used by its brands, Secura Security Systems, Protect Alarms and JR Clegg Security.
“We have been looking after our customers’ security needs for over 15 years’; becoming a Which? Trusted Trader will help us show that great customer service is just as important as developing innovative security solutions.” added Martin Mann.
The endorsement comes at a time when Secura Security Systems is expanding its product and service offering so it can now look after the security needs of its growing commercial customers, whilst continuing to provide security solutions to its domestic customers.
For further information please contact Jason at Secura Management Ltd on Tel: 01274 631001
Notes for editors:
Secura Management Ltd owns three brands.
Secura Security Systems designs, installs and maintains a range of security solutions, including CCTV, Access control, burglar alarms, monitoring. The company also provides maintenance and servicing across the North of England.
Protect Alarms develops and sells a range of wireless monitored, self-installation alarm systems for home security and personal safety. Protect Alarms has also developed systems for the growing Eldercare sector.
JR Clegg Security is based in Barton-Upon-Humber and installs and maintains domestic burglar alarms across East Yorkshire.
Populus, on behalf of Which? interviewed 2,115 UK adults online between 25th and 27th October 2013. Data was weighted to be demographically representative of all UK adults. Populus is a member of the British Polling Council and abides by its rules.
Which? conducted a survey about buying second hand cars to coincide with the Trading Standards Institute’s National Consumer Week and found that more than 50% of people who bought a second-hand car in the last five years didn’t know that if their car developed a fault within the first six months they have the right to get it repaired for free. Consumers wanting more information should visit: http://www.which.co.uk/consumer-rights/problem/the-second-hand–car-i-bought-has-a-problem-what-are-my-rights/ orhttp://www.which.co.uk/cars/choosing-a-car/buying-a-car/buying-a-used-car/
For more information on Ombudsman Services, visit: http://www.ombudsman-services.org/
Traders who are interested in registering their interest in the scheme can call 01992 825 003. Lines are open 8-6, Monday to Friday. To find out more, visit http://trustedtraders.which.co.uk/