Press Release: July 27, 2020
Y the Wait’s digital waiter is designed to promote contactless interactions and improve the customer experience at any restaurant at the same time. YTW app enables guests to experience a new age dining using their smartphones just by scanning a simple QR code.
To amidst the coronavirus crisis, eateries must remove high-touch and non-sanitized objects like bill books and unhygienic menu cards from their premises. Digital waiter eliminates the need for guests to come in contact with high touch elements like menu or bills at dine-in and also assists restaurant owners to implement 1.5-meter social distancing rules at the premises.
Introducing Digital Waiter
Digital Waiter is a contactless solution designed for restaurants to minimize physical interactions at their premises. The customers use their smartphones to place orders by scanning a simple QR code placed on the table. They can check the menu, place an order, re-order, and make payments contactlessly without coming in physical contact with unhygienic paper menus, bill books, and card swiping machines.
How does a digital waiter work?
Contactless dining has the following components –
Pre-ordering – your guests can pre-order the food to ensure it is ready when they reach the restaurant.
Contactless seating – manage seating plans with our POS app and ensure tables aren’t reserving more than what the social distancing norms dictate.
Contactless menu – the guests scan QR code available on the table to browse the restaurant menu without touching the unhygienic paper menu.
Contactless ordering – after browsing the menu, the guest can directly order via the app (no need to wait for the waiter or get involved in any interactions until required)
Contactless payment – the guest can enjoy cashless transactions pay directly via Y the Wait app and leave the restaurant premises
Contactless feedback – online feedback systems will collect real-time feedback on the dining experience
How can restaurants sign up?
Y the Wait is a perfect solution for all types of restaurants irrespective of how they operate - self-service, or fine dining! Getting on-boarded is quite easy.
Adding to this, the pandemic accelerates this shift and demands restaurant owners to upgrade themselves immediately to keep their business running. The Y the Wait team can assist restaurant owners in converting into smart restaurants instantly at no cost. As part of its commitment to customer safety, Y the Wait is helping restaurants make dining out more convenient and safe for customers after the lockdown is lifted.