Press Release: July 10, 2020
Why and how Pulse Solution can assist your hotel, restaurant and tourist destination to recover faster, and stronger than ever?
For their re-openings, the priority for the major players of these sectors is to ensure that their customers feel safe in the heart of their establishments, locations visited thanks to the health & safety measures implemented and to communicate about these good practices.
Pulse Solution has chosen to focus on this new challenge to support the hospitality, leisure and tourism industry, and has adapted its main survey tool "ANYTIME Feedback" to address it. The concept is based on a continuous collection of hot and contactless customer feedback via various digital channels (QR codes, SMS, email links, social networks, WIFI), aiming at evaluating the sanitary security measures taken.
Observations, criticisms, feedback, comments, or compliments made by customers are immediately brought to the attention of the management and allow a better understanding of customer expectations. An alert system enables to react immediately on any concerns raised. This step enables hotels, restaurants, and tourist sites to quickly improve, refine, maintain good health practices and customer confidence.
Florian, co-founder of Pulse Solution says “The launch of Happy & Safe FREE campaign helps to combat the impact of #covid19 in the hotel, F&B and travel businesses. We understand that industries across the world are on the recovery way, so we rolled out Happy & Safe to meet their needs and enhance their health & safety measures”.
The company announces that the "health survey" offer "ANYTIME Feedback" is available as a free trial (collection of 1,000 FREE feedback for 90 days), via this link for signing-up to the services https://survey.pulse-solution.com/
Stay Happy & Safe!
Since 2014, the Swiss company Pulse-Solution produces Call to Action Survey Solutions for hotels, restaurants, leisure industry, retails stores and Business-to-Business.