Press Release: March 25, 2010


LAS VEGAS, March 25th, 2010 Pirean, a leading delivery partner for security and service management, today announced it has been honoured by IBM with the IBM Tivoli 2010 Business Partner Service Management Solution Award for outstanding business partner solutions delivering the visibility, control and automation required to industrialise business and IT operations.

The IBM Tivoli Business Partner Awards recognise business partners that have demonstrated deep technology and industry expertise with IBM Tivoli software and are delivering exceptional industry solutions that solve critical business issues. Out of hundreds of eligible business partners, Pirean was honoured in its category on Sunday, Feb. 21, at the annual Pulse Conference.

Working with a major UK Government Agency, Pirean's winning solution enables the organisation to take an accurate view of the entire IT estate, KPI reporting and SLA management to deliver an integrated approach to service management.

Speaking at the awards ceremony, Mike Cartwright, CTO, Pirean remarked: "Through reviewing existing documented process and interviewing key personnel, from the Helpdesk Manager to the Change Manager, we were able to review and document process in line with ITIL best practice and by leveraging the integrated IBM portfolio, design a solution from a technology perspective to ensure that process was followed.

The solution links Incident, Problem, Change and Configuration through Tivoli Application Dependency Discovery Manager (TADDM), Tivoli Change and Configuration Manager Database (CCMDB) and Tivoli Service Request Manager (TSRM).

Organisations require customized solutions that meet actual business needs, said Faye Chandler, Director of worldwide channel sales, IBM Tivoli Software. IBM Tivoli Business Partner Award winners, like Pirean, were chosen because of their proven track records of extending the capabilities of the Tivoli software portfolio and providing greater value to our clients.

For more information about the IBM Tivoli Awards for Business Partners, please visit: http://www-01.ibm.com/software/tivoli/partners/pulse2010/awards/.

For more information about IBM Tivoli business partner offerings and solutions, please visit: http://www.ibm.com/tivoli/partners

About Pirean
Pirean is a leading systems integrator and consultancy delivering real-time business and service assurance through solutions for infrastructure and application management.

Working in partnership with Pirean, your business will quickly realise the full potential of your technology infrastructure. We focus on helping our clients to achieve their business goals and providing them ongoing support through proven capabilities in:

Business Consulting
Technology Consulting
Software Development and Application Delivery
Tailored Managed Services and Solution Assured Support

We deliver the visibility, control and automation capability that you need from your infrastructure and applications to deliver robust, highly available and streamlined business services while managing risk and compliance. Our unique blend of services and capabilities enable us to help you take a strategic view of your business; where you are, where you want to go and how to better leverage the resources you have to get there.

Pirean are one of Europes Leading IBM Premier Business Partners, having been awarded IBM Tivolis AAA Accreditations for a range of products in both the IT Service Management and Security portfolios. Accolades include the IBM Business Partner Innovation Award and Beacon Award Finalist Outstanding Service Management Tivoli Solution in 2008 and 2009 respectively.

We deliver expert support for Infrastructure, Service and Security Management platforms using IBM technologies throughout the life of your solution from design and build through delivery and into ongoing performance improvement and support.

Media contact:
The Message Machine Limited
Anne Harding
+44 1895 631448

Notes to editors

For more information, please contact:

Anne HardingAnne Harding

Tel: 01895 63144801895 631448

Email: anne@themessagemachine.comanne@themessagemachine.com

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