Press Release: December 08, 2017
KNOWCROSS, the global leader in providing software solutions for hospitality operations, is delighted to announce the addition of The Ned, London, to its growing clientele in the UK. The hotel has deployed Knowcross products to maximize control, ensure efficiency, and increase staff productivity.
“London is one of the most visited cities in the world which makes it an intensely competitive market for hotels. At the same time, this also provides London hotels with a great opportunity to stand apart and differentiate from competition by exceeding guest expectations” said Nikhil Nath, CEO and Founder of Knowcross. “Our products help hotels achieve this differentiation through enhanced service delivery and greater customer focus. “
At The Ned, the Knowcross platform has been seamlessly integrated with the hotel’s Property Management System and is used extensively by 441 staff members. Out of these, 89 staff members use it on their smartphones via an app that enables them to automatically action special requests, assign jobs to staff in all departments, alert staff about traces and enable quick service recovery.
“Our products facilitate higher staff productivity and higher standards of guest-service. No wonder then that The Ned is already considered as one of London’s top hotels” commented Paritosh Kumar, VP (Europe) at Knowcross.
With the addition of The Ned, thirty of London’s top hotels now use the Knowcross platform.
Founded in 2002, Knowcross is a global leader in providing software products for hotel operations which help increase efficiency and enhance guest service, with a direct impact on the bottom‐line.
The Knowcross platform includes KNOW Service, KNOW Housekeeping, KNOW Glitch, KNOW Mobile, KNOW Inspection and KNOW Maintenance. The platform is cloud-based (SaaS), supports multiple languages and allows extensive customization to suit the specific needs of each hotel. The platform is interfaced to a number of leading PMS systems, in-room control systems, messaging gateways and fire alarm systems.
With a global customer base across 30 countries, the Knowcross client portfolio consists of some of the world’s most well-known brands including Rosewood, Aqua-Aston, Hoxton, Hyatt, IHG, Hilton, Kempinski, Taj, Oberoi, The Doyle Collection, Carlson Rezidor and Shangri-La; as well as marquee independents such as The Ned London, The Curtain London, The Halkin London, The Royal Garden London, Lancaster London, Le Bristol Paris, Dolder Grand Zurich Gansevoort Meatpacking, Sixty Soho, The Nomad New York and The Mark New York.
For more information, call +44 203 051-6825, email firstname.lastname@example.org or visit www.knowcross.com
ABOUT THE NED
The Ned, London is the latest hotel and members’ club addition to London. It offers 252 bedrooms and 9 individual bars & restaurants with a range of existing Soho House concepts and new concepts which are unique to The Ned. Soho House and Sydell Group have collaborated on the design, which evokes a sense of 1920’s glamour and style.
For more information call +44 (0)20 3828 2000, email email@example.com or visit www.thened.com
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