Press Release: June 11, 2020
We all know just how difficult these past few months have been, and the mobile phone industry has been no different. With a range of rather challenging environments, it’s also no surprise that the demand for mobile phones has skyrocketed dramatically with friends and family desperately wanting to stay in contact with each other.
Lockdown stats and figures
Since lockdown started, we here at Quick Mobile Fix have been doing our best to ensure our customers stay connected. Interestingly, out of the refurbished phones we’ve sold to customers over the past three months, 80% of them were refurbished Apple iPhones.
This does in fact line up with the demand as many families and friends are opting to use Facetime & iMessage considerably more than normal in order to stay in touch.
However, what is a surprise is the type of device most customers are opting to choose as their refurbished phones of choice. Since the beginning of 2020, customer trends for refurbished devices continue to change and have even more so since lockdown began.
Back in late 2019, our most popular refurbished iPhone was the widely acclaimed iPhone 7 which was the most purchased device from our online store. Recent data shows that this particular device is still going strong being the lead refurbished device we sell.
However, the iPhone X interestingly is now only 25% behind the iPhone 7 in terms of customer purchases which is an increase over the 2nd half of 2019.
This is also no surprise with devices such as the iPhone XR costing £599 straight from Apple (plus other add ons), when on our own refurbished phone store, you could pick up the same device in ‘Pristine’ condition for just £529.99. And if looks don’t bother you too much, you could get it at an even better price of just £417.99. That’s over £170 cheaper than a brand-new device from Apple.
Providing a service during Covid-19
CEO and Founder, Ken Emechebe said: “With current COVID regulations in place, needless to say, daily operations have certainly been impacted. But despite all of this, and running on minimal staff levels - we are continuing to provide the best service we can during the pandemic as we know just how important it is for our customers to stay connected to those who matter most.
“During this time of crisis, the team has achieved fantastic milestones in still dispatching devices at some of the highest rates in our history regardless of the pandemic. We’re incredibly proud of the speed in which the team are dispatching orders even while at a quarter of the strength they would be normally. This shows extreme promise for the future and has shown the steps we’ve taken in 2020 to refine our service has allowed us to continue to support those in need.”
What have we been doing to combat Covid-19 at Quick Mobile Fix?
The health and safety of our staff and our customers is always paramount and as the challenges of Covid-19 surface, we have ensured that steps are in place to continue providing a safe working environment for all our employees.
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