May 20, 2018


Have you recently experienced a decline in your brand loyalty?

Are your loyal customers just moving away, ditching your brand?

Here’s all tha...

September 08, 2017


Why SMS customer support?

That’s just a tiny question with various answers!

SMS customer support because:

It offers a personalized support.
...

September 03, 2017


Customer pain points in a purchase journey are inevitable! The success lies in eradicating them in the best possible manner. This would first r...

August 30, 2017


So you want to know why multilingual live chat support? What’s so special about it? Have a look at the facts below.

According to a research, a...

August 21, 2017


A couple of cliches have been ruling the customer service domain for quite a long time now. One that’s said and heard most often is- The custom...

August 09, 2017


For the businesses all over the world, there’s a pattern that depicts the highest and the lowest profits. Wisdom lies in figuring out how your ...

May 03, 2017


No business wants its customers to leave but some customers are past saving. These are the one's who've made their decision and are about to le...

April 05, 2017


we made you familiar with high-touch customer service. Now, let’s see how you can create an exceptional high-touch customer service and experie...

March 31, 2017


What exactly is a customer pain point? Simply put, a pain point is a problem that a customer has that has not been solved or a need that has no...

March 16, 2017


Whether you are a startup, all set to enter the lucrative market or a business already competing in the very same market, you must be aware tha...