May 20, 2018

Have you recently experienced a decline in your brand loyalty?

Are your loyal customers just moving away, ditching your brand?

Here’s all that m...

September 08, 2017

Why SMS customer support?

That’s just a tiny question with various answers!

SMS customer support because:

It offers a personalized support.
It ...

September 03, 2017

Customer pain points in a purchase journey are inevitable! The success lies in eradicating them in the best possible manner. This would first requ...

August 30, 2017

So you want to know why multilingual live chat support? What’s so special about it? Have a look at the facts below.

According to a research, abou...

August 21, 2017

A couple of cliches have been ruling the customer service domain for quite a long time now. One that’s said and heard most often is- The customer ...

August 09, 2017

For the businesses all over the world, there’s a pattern that depicts the highest and the lowest profits. Wisdom lies in figuring out how your bus...

May 03, 2017

No business wants its customers to leave but some customers are past saving. These are the one's who've made their decision and are about to leave...

April 05, 2017

we made you familiar with high-touch customer service. Now, let’s see how you can create an exceptional high-touch customer service and experience...

March 31, 2017

What exactly is a customer pain point? Simply put, a pain point is a problem that a customer has that has not been solved or a need that has not b...

March 16, 2017

Whether you are a startup, all set to enter the lucrative market or a business already competing in the very same market, you must be aware that t...

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