Guestmeter Launches Cloud Guest Feedback Management Software to Improve Guest Experience
Rotterdam, May 21, 2020 – With Guestmeter, an innovative guest feedback management software company, hospitality professionals can now send guest satisfaction surveys, in just minutes. Guestmeter works by turning guest experience into more positive online reviews by measuring guest satisfaction via NPS® which is a metric used in guest experience programs.
“Our goal is to allow hospitality professionals to easily and affordably collect guest feedbacks and identify unhappy guests to forward their negative feedback directly to guest experience managers before they published negative reviews on online review sites like Tripadvisor” said Guestmeter co-founder Remzi Kaya.“Our solution can rapidly facilitate the understanding and comprehension of the guest satisfaction.”
With Guestmeter’s international sms surveys hospitality professionals can instantly send guest satisfaction surveys to more than 27 foreign languages, enabling them to reach guests in all parts of the world. Ready made printable QR Cards are proven to help engage and get direct guest feedback during the departure process at the point of experience.
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