Dorsets Global Production company IPP Joules defies the snow with an Asterisk based Phone System from Poundbury Systems and Microsoft Small Business Server
That was the news from Poundbury Systems this week. With most of Dorset (and the UK) hit by snow and ice, what was the impact on local businesses?
Poundbury Systems have long understood the benefits of flexible working solutions for their customers and this week the foresight in this approach showed its true value.
‘Many of our customers had issues in getting some or all of their staff to their offices. The solution was simple. The Microsoft Small Business Server based remote working facilities that we had set up allowed staff to use their home PC’s to have quick, easy and secure access to their work files. No time was wasted and no business was lost. The picture was completed by diverting the Asterisk based phones to home and mobile numbers, something that is quick and easy to do.’ commented Clare Jenkins, Director at PSL.
Bob Cottell of ipp agreed "At ipp, much of our work is time critical and, as we deal with our clients around the world, guess what – they don’t care what the weather is like in the UK and they expect us to have contingency plans in place. During the current weather, we are able to work equally well from home as we can in the office, thanks to PSL putting ‘remote access’ in place. We can access information and documents on our servers as normal, maintain email contact with clients and use ‘instant messenging’ as an effective way to maintain internal communication.
PSL has given us the flexibility to allow staff to work from home, delay coming into the office until the roads are less icy or even leave early to avoid congested roads. We are able to spend less time worrying about the weather and road conditions and more time maintaining service levels for your clients, during these chilly times.
Many thanks to PSL"
With more snow predicted, if you would like any advice on how you can minimise business disruption, contact Clare and her team on 01305 259849 or firstname.lastname@example.org.
For Global Production and Distribution Solutions contact IPP Joules at http://www.ippjoules.com/