The national helpline will provide all the necessary information and guidance on COVID 19. Primarily the helpline is intended to provide medical assistance for several minor physiological illnesses, ailments, and mental distresses, along with directory information, details on health schemes, a grievance redressal mechanism, and more. In line with the pandemic and the critical medical situation that has risen in the country, due to COVID 19, the government has declared 104 as the official helpline service for COVID related inquiries and assistance across India.
Ziqitza Healthcare Ltd under the guidance and support of the Government and Ministry of Health has been diligently monitoring the queries received under helpline number 104. Further to ensure timely assistance and redressal of the queries there is an increase in the capacity of services in certain locations such as Madhya Pradesh, Punjab, and Odisha etc. As per following: