Credihealth Builds An Intelligent And Engaging Chat Platform To Help Patients With Quicker Response Time: Credibot
Gurugram, Haryana, India
Credihealth, India’s #1 Health Partner, has announced the launch of an intelligent, engaging chat platform: CREDIBOT, for patients to help them with medical information and instant booking of doctor / hospital appointments with minimal inputs.
Healthcare is one of the most crucial space where response time is of the most critical importance. Credihealth, in another step towards creating value-add for the patient in need, evaluated and analyzed the behavioural pattern of users submitting their queries on their request call-back option, and took steps to create benchmark for the industry in the form of quickest response time.
Executed by an able in-house technology team, CREDIBOT uses artificial intelligence and predictive analysis with relevant recommendations and solutions based on the users requirements. The user/patient will get options to Book Appointment, check Appointment Status, Request call back for further discussion and Symptom taking.
In a world where users want quick solutions to everything, this will help the users with immediate appointment booking options when and where they want.
Speaking on the occasion, Ravi Virmani, CEO and MD, Credihealth said, “Being a tech enabled company, we are inspired by simple yet effective technology solutions to bring value to the user. We live in a society which is moving towards instant results, where everyone wants immediate solutions without going through a layer of processes, IVR recording, call centres etc. Our new offering, CREDIBOT, will provide users with instant solutions with minimal inputs.
We intend to launch more such tech based products and services in the near future, keeping patient as the central focus in all our efforts.”
The Phase 1 of the launch will see the features to be available on the desktop and mobile portal. Phase 2 of the launch will see the feature being integrated in the Credihealth Android App. (To be announced soon!)
For more information about us, please visit www (dot) credihealth (dot) com
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