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Businesses stopped in their tracks by IT failures

Posted 14th December 2009.

33% have suffered IT failures in the last six months
64% of staff dont know companys business continuity strategy
Data failure one of most common disruptions to continuity

10 December 2009 IT failures have halted work for third of UK businesses in the last six months, according to a survey of over 1,200 employees, commissioned by leading systems and data resilience solutions firm, Adam Continuity. However, almost two thirds (64%) of employees would not know what to do in the event of an incident as they have not been informed of their companys data continuity plans.

Philip Caulfield, Managing Director at Adam Continuity, commented:

Data failure is one of the most common disruptions to business continuity. If not managed properly, these incidents can escalate quickly to cause excessive downtime that wastes hundreds of thousands, if not millions of pounds. To ensure that they are dealt with quickly and to minimise their negative impact, companies should be developing robust business and data continuity plans and communicating them to all staff. These should include clear strategies for retrieving compromised data in suitable recovery times.

According to Adam Continuity, the three most common causes of data failure relate to power outages, hardware problems or broken air conditioning systems. But while data warehousing firms can protect and backup data, many businesses are missing part of the puzzle.

Caulfield continues:

Too many business leaders focus on data backup only without considering how they would retrieve that data in the event of an invocation. It is a common mistake that if your data is safely stored your business is safe. If a contingency plan does not incorporate a strategy for returning that data to staff who need it, in a format they can use and within an acceptable timeframe then the fact that it is stored safely is meaningless.

In some sectors, such as finance, organisations need to comply with data continuity requirements set by the government. But the threat of lost data applies to any business that relies on information to operate successfully. This is why we ensure our clients rehearse strategies for retrieving data regularly, which means in any instances data failures are dealt with immediately and not even noticed by front office staff.

About Adam Continuity

Adam Continuity is a leading provider of Business and Data Continuity solutions to organisations in the UK and Europe. The company has been providing services since 1994 and works with a range of clients from RBS and Barclays to some of the smallest organisations in the UK. Now part of a £40m group of companies, Adam Continuity is renowned for its people, experience and flexibility and has seen its market share increase steadily during the last few years.

Adam Continuity’s offering is flexible and places strong emphasis on the retrieval process ensuring that its clients have rehearsed their data continuity strategies and are fully prepared to handle an invocation with minimal data loss and downtime.

The company employs around 16 skilled recovery specialists, many of whom hold MCSE qualifications.

For more information visit: www.adam.co.uk