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Mobile Phones Watchdog Calls for Greater Customer Choice

Posted 14th January 2010.

Many of the high-end mobile phones and smartphones are readily available on a two-year pay-monthly basis, but a Government watchdog is leading the campaign for providers to offer a wider range of pay-monthly options.

Nick Hutton, Consumer Focus telecommunications expert, said: We need to see mobile-phone companies offering a range of contract-lengths, which suit consumers’ needs, rather than the existing trend towards longer contracts. Longer contracts may limit consumer choice and could potentially lead to higher prices for consumers.

Longer contracts suit some customers and allow providers to offer discounts on handsets. However customers who find they need to leave their contract may face high termination charges. If consumers are tied into such contracts and rarely switch it may also give less incentive for suppliers to offer the best price deal.

One of the last remaining 12-month pay-monthly contracts exists as part of Tesco Mobiles iPhone marketing push. Nevertheless there is a definite worrying trend towards two-year contracts, with both mobile phones manufacturers and carriers using the extended contracts to subsidise the cost of the high-end handsets.

With top-of-the-range smartphones now vastly attractive to the mobile phone consumer market, mobile phone accessories are also becoming a vastly in-demand commodity. The ability to purchase data leads to connect information between smartphones and PCs and laptops and the numerous Bluetooth connectivity products, means data transfer has never been easier despite the lack of tariff choice.

For a great selection of the latest mobile phones and mobile phone accessories, visit online mobile phone specialists, Foneshop.com.