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Mobile Internet – Internet Roaming Charges Capped For EU Usage

Posted 3rd March 2010.

It would appear that customers wishing to facilitate the service must currently apply through their provider, but from July 1 it is to become automatic across the board.

The agreed default limit set by the European Commission stands at around £45 a month, although that limit is negotiable between the consumer and the provider on an individual basis. Mobile phones and smartphones users will be warned when reaching 80% of their set limit.

Neelie Kroes, Digital Agenda Commissioner, said: "Protection against data roaming bill shocks is a useful step towards building customers’ confidence to use mobile networks to surf the internet when travelling around Europe.

"Such confidence is essential if people and businesses are to use the Internet to its full potential."

It is incredibly easy for users to use data roaming when they are abroad on business or on holiday. The ease of access via smartphones and netbooks means that consumers have previously been hit by staggering roaming bills in the past, but this new legislation should ensure that it is a thing of the past.

UK mobile phones consumers concerned by the new internet roaming charges can contact telecoms regulators, Ofcom to talk over any issues that may arise from using such capped limits.

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